DELIVERY: SECURITY, TIMES AND COSTS

 Delivery costs

9.90 € (including VAT). Express delivery.

Scheduled redelivery: the courier (TNT Transport), if unable to reach you at the time of delivery, will contact you to agree a better time to deliver your order!

 Delivery times

5/10 working days from the date the order is entered, except for reasons of force majeure (e.g.: bad weather, strikes).

Monitoring: you can check on your delivery at any time through the online tracking service provided by the courier; you will be sent an email containing the link to display the exact location of your delivery step by step and have a more definite idea when it will arrive at its destination.

Checks: at the time the products are delivered, we recommend that you check that:

- the outer packaging is intact, undamaged and not wet or in any way altered, including the sealing materials;
- the number of parcels delivered matches the number shown on the delivery document.

 

Security

You have the right to object to any damage to the packaging and/or products or discrepancies between the number of parcels and the number shown by attaching the written control reservation on the courier’s proof of delivery. 

 
For our deliveries, we use reinforced packaging, tested for the transport of fragile material, such as glass. 
 
The delivery is, in any event, insured for the value of the goods transported. Therefore, if any problem is encountered on arrival of the goods, don’t worry, you can request replacement or reimbursement by using the appropriate goods replacement or reimbursement form

 Where goods can be delivered


Purchases made on www.vetridellevenezie.co.uk can be delivered throughout United Kingdom. For deliveries in other countries where the e-shop is in operation (Italy, Germany, France and Spain), go to www.vetridellevenezie.com, schoose the website of the country where you want the goods to be delivered, register and place the order on that website.